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Browse articles by solution

  • Comstice Wallboard

    August 26, 2019

    Redhat HTTPS config on Comstice Wallboard

    February 07, 2019

    Getting Mongodb and MYSQL Backups

    September 11, 2018

    Wallboard Troubleshooting Guide

    September 03, 2018

    Enabling HTTPS in Comstice Wallboard

  • Desktop Agent

    No articles available

  • Mobile Agent App

    September 20, 2018

    Cisco UCCX Finesse Mobile Agent Configuration Guide




    Mobile Agent Configuration Videos
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    Cisco Finesse Mobile Agent UCCX 1 - ConfigurationThis video explains the steps to configure Cisco Finesse UCCX for mobile agents and the supervisors.
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    Cisco Finesse Mobile Agent UCCX 2 - TestingThis video shows the testing steps of Cisco Finesse UCCX mobile agent. Please make sure to complete these tests successfully before trying to login using Comstice Mobile Agent app.
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    Cisco Finesse Mobile Agent UCCX 3 - Switching between Desktop and MobileCisco UCCX Finesse agents and supervisors can easily switch between mobile and the desktop. In order to do that there is an IP Phone Service to be created on Cisco CUCM. This helps to change the IPCC extension of the agent without going to the admin level.
  • Quartz Reporting

    No articles available

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