Higher Efficiency in Call Centers
More accessible call centers with better business outcomes
Avaya, Genesys, Cisco and Amazon Connect contact centers
Comstice Desktop Agent for Contact Centers
Click-and-run agent and supervisor app for better contact handling without any browser dependency, screen-pops and instant CRM integration. Learn more
Comstice Board for Contact Centers
Easy to build, real-time and historical data visualization for contact centers. Third party integration and powerful notification features. Wallboard Ticker desktop app and Wallboard Mobile App for remote agents. Learn more
Mobility in Customer Service
Expand Customer Service Beyond Call Center Floor
Avaya, Cisco and Amazon Connect
Mobile Call Center Agent App to login as a call center agent, receive customer calls from mobile phone line, access CRM applications with detailed call center reporting and compliance recording.
Better Service in Your Call Center
Monitor customer experience, optimise their journey, maximise first contact resolution with best next action recommendations.
Customer Journey Maps
Real-time and historical customer journey maps from various touch points to offer better visibility to your call center agents. Empathy with your customers to help you to win them back.
Best Next Action
Instant, smart decisions for your calling customers about what to do next, how to move forward to achieve better business outcomes, have happy customers and reduce handle times.