Remote Contact Center Agents


Enabling remote work for contact center agents via tablets, smart phones and PCs without any mobile VPN and on-premise servers.

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Mobile-First Customer Engagement Solutions
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Higher Efficiency in Call Centers

More accessible call centers with better business outcomes
Avaya, Cisco and Amazon Connect contact centers


Cisco Finesse Native Desktop Client

Comstice Desktop Agent for Contact Centers

Click-and-run agent and supervisor app for better contact handling without any browser dependency, screen-pops and instant CRM integration.

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Cisco and Genesys Dashboard

Comstice Board for Contact Centers

Easy to build, real-time and historical data visualization for contact centers. Third party integration and powerful notification features. Wallboard Ticker desktop app and Wallboard Mobile App for remote agents.

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Comstice Quartz Reporting and Analytics for Cisco UCCE PCCE and UCCX

Quartz Reporting and Analytics

Visual call center reports, automated performance scorecards, easy access to meaningful data.

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Privacy in Mobile Business Communications

Protect your customer and employee information in mobile communications. Mobile calls and SMS chat by name and record mobile business conversations.

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Make and receive mobile calls through cell network without disclosing employee and customer number. Learn more.

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CRM Screen-pop and Callback Lists for mobile employees and partners. Learn more.

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Salesforce Mobile app by Comstice for making and receiving mobile calls by name from contacts in the Salesforce mobile app. Learn more.

Event-Based Big Data for Contact Centers

Eliminate the limitations of Avaya and Cisco contact center reports by creating a new data set that can be analyzed by the big data and BI tools.

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Comstice Extend will record every single contact center and telephony activity into its own database with timestamps and other relevant information. Businesses can use business intelligence and data visualisation tools to create reports based on their business needs.Learn more.

Captured data is not fully structured or summarised; it includes all the available details of the contact center, telephony and device activity. Businesses are not limited to vendor's database schema; they can create their own data structure using Comstice Extend raw data.Learn more.

All the data will be written real-time and any report can capture the latest data even before the call is complete. This also helps to visualise the individual calls in queue, in IVR self-service level or currently handled by the agents with full caller ID details.Learn more.

Working with the unstructured data gives BI experts an opportunity create multi-domensional reports with more relational insights.Learn more.

Mobility in Customer Service
Expand Customer Service Beyond Call Center Floor

Mobile Call Center Agent App to login as a call center agent, receive customer calls from mobile phone line, access CRM applications with detailed call center reporting and compliance recording.Cisco, Salesforce with Finesse and Avaya


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No desktop PC required. Download and run call center mobile app in demo mode.

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Check out the use cases and how mobile call center agents make businesses more agile.

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Check out Mobile Call Center Security Practices

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Pay as You Use Call Center Service With Talent

Uberise Customer Service for Better Quality and Scalability

Freelance Call Center Professionals in Pay per Minute Call Center Service
  • accc-insurance
  • aimia
  • aldo
  • cummins
  • dunkin
  • einstein
  • kiewit
  • londonambulance
  • nhs
  • toshiba
  • tsb

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