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Comstice Mobility Solution for Contact CentersComstice Mobility for Cisco UCCE and UCCX, Genesys PureEngage and PureCloud
Mobile Customer Engagement
NoTime Mobile-First Customer Experience Management PlatformNoTime is a Mobile-First Customer Experience Management Platform for businesses of any size. It can help customers to communicate with many businesses using a single mobile app.
Mobile Customer Engagement
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Monitoring and Routing Individual Calls in QueueHow to monitor individual calls in queue and route them manually
Comstice Wallboard for Cisco UCCE and UCCXQuick Introduction to Comstice Wallboard
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Comstice Desktop Agent Supervisor FeaturesComstice Desktop Agent Supervisor console, supervisor features and reskilling
Comstice Mobile Agent App for Cisco FinesseLogin from mobile app and receive customer calls through mobile number
Comstice Desktop Agent For Cisco FinesseQuick demo for Comstice Desktop Agent features
Comstice Mobile Agent Location MonitoringLocation-based Agent Assignment for Cisco UCCE and UCCX
Comstice Mobile Agent AppSupervisor monitoring and management of Mobile Agents
Comstice Wallboard IPhone AppWallboard Mobile App for Cisco UCCE and UCCX
Comstice Wallboard Android AppWallboard Mobile App for Cisco UCCE and UCCX
PERSONAL INFORMATION WE COLLECT
When you visit the comstice.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the comstice.com. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
'Cookies' are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
'Log files' track actions occurring on the comstice.com, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
'Web beacons,' 'tags', and 'pixels' are electronic files used to record information about how you browse the comstice.com.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We use Google Analytics to help us understand how our customers use the comstice.com you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ('NAI') educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
10685-B Hazelhurst Dr. # 17288 Houston, Texas, Texas, TX, 77043, United States