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April 3, 2018
Manually routing the calls in Contact Center Queues
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February 9, 2017
Compete with Uber using Cisco Contact Centers
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February 1, 2017
Toolkit for Cisco Remote Contact Center Agents
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January 26, 2017
Cisco IP Phone Agent vs Comstice Mobile Agent App
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January 10, 2017
Migrating from Cisco CAD to Finesse - How to get more than what you want
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December 30, 2016
Customer Service Trends in 2017
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