Here are some examples of Comstice Wallboard Layouts for Avaya CMS, Avaya Elite, Avaya Oceana, Avaya Aura and Avaya Select. These layouts can be created by the team leaders, and the URL link of the saved dashboard can be shared with the agents.
CMS-Based Avaya Wallboard
Here are some examples of Comstice Wallboard Layouts for Avaya CMS, Avaya Elite, Avaya Oceana, Avaya Aura and Avaya Select. These layouts can be created by the team leaders, and the URL link of the saved dashboard can be shared with the agents.
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Avaya Wallboard Features
Sharing Dashboards: Created dashboards can be copied to another user's account; in that case, any change on one user's dashboard will not affect the other users.
Dashboards Slideshow: Slideshow feature also helps to run multiple dashboards on the single screen. You can add up to eight dashboards into a slideshow and they will slide automatically every few seconds.
Historical Dashboards: Comstice Wallboard supports both real-time and historical dashboards. Historical data can be in various formats such as weekly heatmaps, monthly, daily, hourly and year on year charts. Click here for more information about historical dashboards and sample reports.
No Avaya AES Needed: Comstice Wallboard retrieves real-time, historical and configuration data from Avaya CMS. There is no Avaya AES used, therefore no AES licenses or TSAPI licenses needed for Comstice Wallboard.
Integrating Third-Party Data: Comstice Wallboard can also integrate with third-party platforms to show real-time and daily historical information.