CRM Webphone for Avaya and Cisco Call Centers

Introduction

Imagine giving a boost to your business performance by 20%, not by overhauling your entire system, but simply by reimagining the way you use it. It's a reality with the Comstice CRM Webphone, which transforms your Avaya or Cisco call center into a versatile and efficient browser-based calling system.

The Need for a CRM Connector

The Challenges of Legacy Call Centers

For years, legacy call centers like Avaya and Cisco have been the backbone of businesses, providing invaluable communication services. Yet, despite their reliability, they come with their fair share of challenges - from complex software updates to lack of integration with third-party applications.

Legacy Call Centers Revitalized

Imagine if you could make your trusted Avaya or Cisco call center work with the agility and flexibility of a cloud solution. It’s not a dream, but a reality with the Comstice CRM Webphone. This tool revitalizes your legacy call center, eliminating the need for a complex move to the cloud.

Unpacking Comstice CRM Connector

Comstice CRM Connector: A Game Changer

The Comstice CRM Connector isn't just a tool, but a powerful agent of change. It transforms your web browser into a softphone and connects securely to your Avaya or Cisco call center, all without any need for software installation on the agent's PC.

How it Works: Efficiency at its Best

When agents log into their CRM web session, they're logging into their own virtual call center. The Comstice CRM Connector ties the CRM session to your existing Avaya or Cisco call center, enabling calls to be made and received right from the browser.

Embracing Remote Work with Comstice CRM Connector

Comstice's CRM Connector allows your team to work from anywhere. Equipped with a standard PC with no extra software, they can perform just as efficiently at home as they would in the office.

Benefits of Comstice CRM Connector

Freedom to Operate from Anywhere

Comstice CRM Connector unchains your sales reps from their office desks. Whether on a PC or tablet, they can make and receive calls from CRM pages, irrespective of their location.

Skyrocket Your Efficiency

The straightforward use of a web browser as a softphone empowers your sales reps to make more customer calls. No more waiting around for software updates or installations, just non-stop productivity.

Fast and Easy Onboarding

Imagine a call center equipped with an Avaya or Cisco system. With the integration of Comstice CRM Connector, the call center now operates with increased flexibility, with agents making more calls from locations of their convenience. The onboarding process for new reps is now faster than ever.

Case Study: Comstice CRM Connector in Action

Imagine a call center equipped with an Avaya or Cisco system. With the integration of Comstice CRM Connector, the call center now operates with increased flexibility, with agents making more calls from locations of their convenience. The onboarding process for new reps is now faster than ever.

The result? A remarkable 20% increase in productivity. More calls, higher customer satisfaction, and a thriving business – that’s the power of Comstice CRM Connector.

Conclusion

Isn't it time to breathe new life into your Avaya or Cisco call center? Transform your browser into a softphone, revolutionize your legacy system, and ramp up your business performance by a staggering 20%.

The future of call centers is here - it's accessible, efficient, and it's powered by Comstice CRM Connector. Are you ready to embrace it?