The Death of Softphone
When your employees spend more time updating their softphones than calling customers, who’s really winning?
Comstice WebRTC Gateway converts WebRTC to SIP and extends your browser calls to SIP and PSTN.
Runs On Your Network
Designed to run on your network or private cloud.
No VPN Needed
Secure, encrypted remote access with application security and DDoS features.
Webphone in CRM
Better than CRM CTI Connectors, avoid call drops, improve audio quality.
Call Center Agent Webphone
Agent webphone in different design options, as a separate portal or implemented inside CRM.
Supports Avaya and Cisco Finesse
Integrates with Avaya AES and Cisco Finesse Servers for agent login, state changes and call control features.
Webphone inside CRM pages
Screen-pop and click to call from CRM pages with CRM Webphone on Salesforce, Ms Dynamics and ServiceNow.
Accept Customer Calls from your Website
Eliminate IVR menus, improve customer experience and increase post-call customer responses with customer click-to-call on your company pages and mobile apps. Learn more.
Record Mobile Business Calls
Protect your mobile numbers and record mobile business audio conversations using Comstice Mobile Softphone app. Use company DID numbers, make and receive SMS, Whatsapp and webchat. Integrate with CRM contacts for screen pop and tap to call. Learn more.
Comstice WebRTC Solutions
Cisco Finesse Webphone Gadget
Webphone inside Cisco Finesse Agent Page. Learn more.
Avaya Agent Portal
Avaya AXP Replacement with Webphone and Real-Time Sentiment Analysis. Learn more.
Cisco Mobile Agent Softphone App
Login as a Cisco Finesse Agent from your mobile device and take calls on the go. Learn more.
Avaya Mobile Agent Softphone App
Login as an Avaya AES Agent from your mobile device and take calls on the go. Learn more.
Cybersecurity Features
Many Cybersecurity teams refuse to implement WebRTC solutions, claiming that if they open ports on the company firewall, your network may get attached. That does not reflect the reality.
Comstice WebRTC Gateway data sheet explains more technical details about the type of attacks, why you already have mitigation technologies in place and what is the best practice for handling these risks. Learn more.
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Cisco Finesse
Cisco Finesse Webphone
Integrate with Cisco Finesse with Webphone Gadget or Finesse REST APIs.
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Avaya AES
Avaya Mobile Softphone App
Integrate with Avaya Session Manager via SIP and Avaya AES via TSAPI.
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What is the license model for Comstice WebRTC Gateway?
It is licensed based on the number of named or concurrent users or agents. Subscription is annual or longer.
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Do I need additional licenses on Avaya to use Comstice WebRTC?
You will need Basic TSAPI licenses for Avaya AES Agents.
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Do I need additional licenses on Cisco to use Comstice WebRTC?
No.
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Our Cybersecurity team does not want to open ports on the firewall? What is your solution?
That is a common pushback; we have solutions in place to address these concerns.Always better to discuss on the call.
There are two types of security measures; application security including MFA and IP Whitelisting and DDoS Mitigation features. More data in the data sheet
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How long does it take to roll out?
Comstice server side roll out is straightforward; the solution runs on a Linux VM as Docker containers. It can be installed on-premises or in your private cloud.
Firewall configurations and security approvals can take longer. Typically, the project can be completed in 4 to 6 weeks.
Download Data Sheet for
Features, Architecture, and Project Plan
Get all the details about Comstice WebRTC Gateway solution, including features, comparison with the alternatives, architecture, server specifications and the sample project plan.
Download Data SheetComstice WebRTC Gateway FAQ
