Free Mobile App
Comstice Wallboard Mobile app enables authenticated
users outside your network to access your real-time data.
You can also download and run the free app in demo
mode to see how it works.
Access to Single or Group of Queues
The app allows you to select one or more queues
and displays individual or cumulative data.
It also provides the data about the call volumes
for that day as a barchart. Received, handled,
abandoned and dequeued call volumes
can be seen in hourly barcharts.
Agent States for each Team
Comstice Wallboard app provides a view
of the current agent states and the durations
on that state for each team.
Your Wallboard data on Apple Watch
Updates on Your Watch
Smartwatch extension of Comstice
Wallboard app enables you to manage
your resources by providing full visibility
of the real-time acivity on the watch.
Depending on the model of your watch,
you can get audio, screen and vibration
alert if any of the threshold values are
If certain thresholds are reached, the color
change on the screen will alert you about
the calls waiting or agent availability.
Comstice Wallboard browser interface provides various views for displaying real-time and
daily contact center data on desktop, mobile and tablet.
Comstice Wallboard provides three different wallboard views that display real-time and daily historical data
on various forms including charts. You can select individual elements and display them per CSQ, group of CSQs or
all CSQs. Users can also display the agent state information for each team.
Comstice Wallboard views are customizable so that you can drag and drop widgets and create your own views.
HOW IT WORKS
We provide a complete solution with the Wallboard monitors and
wall-mounted miniServer. The wallboard application we design
for you will be tested and optimized for the monitor size you choose.
Wallboard Server on a Stick
Comstice supports Intel Compute PC stick with built-in Wifi,
enables a quick and easy installation to the back of the monitor.
It is also possible to run the application on a physical or a VMWare
server hosted in your data center.